Order tracking

Ordering from stationary stores

Customers of stationary stores are asked to contact SENPO showrooms to handle their orders(online store employees do not have access to them).

Online ordering

Each of our online orders is handled by a sales management system, which sends a link in the message to track the completion of the order (valid for 90 days).

We send the link in an email – please find it in your mail and check the status of your order.
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[przykład]

Hello Jan Kowalski,
Thank you for placing your order in our SENPO store.

The new order status is: Sent by courier
The shipment can be tracked at:
https://www.dpd.com.pl/Zlokalizuj-paczke
Carrier shipment number
00001111111U (example no.)

Dear customer!
In the presence of the driver/courier, carefully check the completeness of the order, the contents of the packages, and pay attention to whether they were damaged in transit.

The order is for products:
1x: Hilding ROCK ROLL 160×200 VELVET foam mattress

Customer information page
All information related to your order, including the progress of your order, can be checked at:
https://zikssen.pl/zamowienia/przykładowy-nr-zamówienia – copy the link to your browser and open.

Message automatically generated, please do not reply.
Preferred contact via the form available on the order page.

Greetings
Internet Customer Service Team senpo.pl
Senpo Seweryn Kuchta
Street. Krzywoustego 68
61-144 Poznań
+48 535-635-716
zamowienia@senpo.pl
Account no:
Credit Agricole 23 1940 1076 3124 8097 0000 0000

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When you open the order link, you will see detailed information [przykład]

If you have additional questions, please contact our sales staff:

Monday – Friday: 08:00-18:00
Saturday 08:00-14:00

Katarzyna Kolodzinska
e-mail: k.kolodzinska@senpo.pl
tel: 535-635-716

Zuzanna Zamara
e-mail: z.zamara@senpo.pl
tel: 575-636-858

Marta Amonowicz
e-mail: m.amonowicz@senpo.pl
tel: 575-636-868